Holy Family Services is a Ministry of the Sisters of the Holy Family of Nazareth who were founded by Blessed Mother Frances Siedliska in 1875, with her mission to support family life and values.
Ever since 1954, when the pioneer Sisters arrived in Marayong, our services
have grown to provide care, education or a retirement living choice to many families.
Our Residential Aged Care Service, Brother Albert’s Home has 146 beds for people over 65 years old with high level clinical or personal care, memory (dementia) care or palliative care needs. Our professional qualified Registered Nurses and personal care staff provide 24 hour care, assisted by our support teams of pastoral care, leisure and lifestyle, hospitality, allied health, maintenance and administration.
Blessed Frances Siedliska Retirement Village is nestled in behind Brother Albert’s Home in beautiful grounds with 28 cottages for independent retirees or semi retirees over 55 years old who are looking for a safe, friendly, and low maintenance retirement living home. There is a nurse call system for emergency call 24 hours a day.
The data in the infographics represent a snapshot of us over the last financial year.
Some of the numbers are quite large, and a surprise, such as the number of meals provided to both residents and children in the Early Learning Centre.
Some numbers such as the medications provided are also large but the number of medication incidents are low, and seem unbelievable. Medication incidents include wrong drug administered, wrong dose administered and where a resident needed hospitalisation due to the other issues. We changed from paper medication charts and paper scripts last September, they are now all digital, so no errors from difficultly reading a doctors writing.
Last November we also changed to digital medication charts that have residents’ photos, photos of each of the drugs and times that exactly match the doctor’s prescription. We also changed from blister packed medication, packed by humans, to machine packed sachets. There three changes have collectively significantly increased resident safety and make the possibility of medication error almost impossible.