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Daughter of resident
I would like to bring to your attention that your staff member Marianna always puts the smile on our mum - Wanda face. Marianna treats mum like a family member showing concern and providing individual high care by asking mum how is she and what possibly she can do to make herself feeling better. Marianna will be talking about her, life, family and all good things that she has experience in her life. Mum will smile and say - is not good. Marianna `s support means the world to mum and us. Thank you. Please continue the high quality of your service with wonderful staff that are part of the holistic experience.
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